Privacy Policy
At Professional Tiler, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website or use our services.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
personal information: this includes your name, email address, phone number, and company details, which we collect to communicate with you and complete transactions related to our products and services.
- Payment Information: we may collect payment details, such as credit card or billing information, to process your orders and payments for tile -related products and services.
- Website Usage Data: we collect information like your IP address, browser type, pages visited, and time spent on our website to improve performance enhance user experience and optimize the site.
- Cookies: We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Provide and Deliver Services: We use your information to provide and deliver tile-related products, services, and support.
- To Process Transactions: Your payment details are used for processing orders and fulfilling tile product or service requests.
- To Communicate with You: We may use your information to send updates, promotions, and marketing material related to our products and services (only with your consent).
- To Improve Your Experience: We use your data to improve website functionality, customize your experience, and enhance our offerings.
- To Comply with Legal Requirements: We may process your information to comply with applicable laws, regulations, and legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:
- With Trusted Third-Party Service Providers: We may share your information with third parties who assist us in running the website, processing payments, delivering services, or fulfilling orders (e.g., payment processors, shipping companies).
- When Required by Law or to Protect Our Rights: We may share your information if required by law, or when we believe it’s necessary to protect our rights, property, safety, or the safety of others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data. While we strive to safeguard your information, no internet transmission is completely secure. Therefore, we cannot guarantee absolute protection of your data.
5. Your Rights and Choices
- Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to:
- Opt-Out of Marketing Communications: You have the right to opt-out of receiving marketing communications from us or withdraw your consent at any time.
- Restrict or Object to Data Processing: You may request restrictions on or object to certain types of data processing.
6. Data Retention
- We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law.
7. Changes to This Policy
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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this Privacy Policy periodically to stay informed about how we protect your personal information.